Frequently Asked Questions
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Q: I'm supposed to receive a full-tuition scholarship, but the due date on my account balance is soon and no payments have been made. Who do I speak to about fixing this?
A: Once a hiring department enters the GSAS a batch notification email is automatically sent to the student. Since these emails are sent automatically by a computer program, they often end up filtered into junk folders. Please check there first. After you have approved your appointment, the form is sent to the Graduate School Funding Office. Please wait 3 business days for your tuition to post to your account, during high volume times (2 weeks before and after a semester begins) it can take up to 5 business days for tuition to be applied. For general account questions, contact Student Account Services at email@example.com. For questions regarding the payment of tuition scholarships, if you are a GA/RA/TA or receive a fellowship that is funded by the Graduate School, please contact the Graduate School Office of Finance, Funding, & Analytics at GSFiscalAffairs@uky.edu. For tuition scholarships that are covered by grants, please contact your department.
Q: When will my Student Health Plan waiver be posted to my account?
A: For funded students, Student Health Plan credits are posted to accounts on September 28th for the Fall semester, and February 28th for the Spring Semester. If you are told you are not allowed to see a physician due to a lack of insurance but are covered by the SHP either through an assistantship or through your own purchase, contact Chavae Mock. For other information on SHP, please follow this link: http://gradschool.uky.edu/health-plan
Q: Who do I contact about my stipend?
A: If you are a GA/RA/TA, you will need to speak to your hiring department. If you are receiving a fellowship that is funded by the Graduate School, please contact Ossilyn McQuesten.
Q: I am a 767 dissertation student and I am not supposed to be charged out of state tuition, but it is on my bill. How do I get this corrected?
A: Out of state tuition credit for 767 courses is manually entered into students' accounts. Some out-of-state 767 students have assistantships (GA/RA/TA), which over-ride the out of state tuition credit. The GS funding office reports all prospective 767 students to Student Account Services, so they are not charged interest or late fees on the portion of their bill that is covered by the 767 credit. After all assistantships have been processed, the funding office enters the remaining 767 students around mid-September in the Fall semester and mid-January in the Spring semester. If you have not received your out of state credit by Oct 1 or Feb 1, please contact Destiney Clark.
Q: Who do I speak to about the details of my fellowship?
A: For questions pertaining to the details of a fellowship, please contact the Graduate School Office of Finance, Funding, & Analytics at firstname.lastname@example.org
Q: I have the LTJ, NSF, or GSIP fellowship. Who should I contact with specific questions?
A: Contact Ossilyn McQuesten.
Q: I'm having trouble with the Graduate School's Fellowship Portal. Who do I speak to for help?
A: Contact Brent Floyd.
Q: Who do I talk to about Block Funding?
Q: I need a report on data pertaining to my department. Do I contact the Graduate School’s Informatics Analyst for this?
A: Data reports should first be made to your College’s Super User.
Can't find your question above? Here's who to contact for questions about various topics.
Who do I speak to about...
|...fellowships||The Graduate School Funding Office|
|...assistantships||Ossilyn McQuesten or Brent Floyd|
|...student health plan||Chavae Mock|